Privacy Policy

Last Updated: September 20, 2024

Thank you for using Lantern, a Shopify app developed by Listenmore ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, Lantern, on the Shopify platform.

By installing and using Lantern, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the app.

1. Information We Collect

1.1 Shopify Store Information: To provide you with our services, Lantern accesses and collects information from your Shopify store, including but not limited to product details, order information, and customer data.

1.2 Personal Information: We may collect personal information, such as your name, email address, and contact information when you register for an account or contact us for support.

1.3 Usage Information: We may collect information about how you use Lantern, such as app usage patterns, feature interactions, and error reports. This data helps us improve our app and provide better services.

2. How We Use Your Information

2.1 Providing and Improving Services: We use the collected information to operate, maintain, and improve Lantern, as well as to provide support and customer service.

2.2 Communications: We may use your contact information to send you important notices, updates, and promotional materials related to Lantern. You can opt-out of these communications at any time.

2.3 Analytics: We use analytics tools to analyze usage trends, track the effectiveness of our features, and improve the overall user experience.

3. How We Share Your Information

3.1 Third-Party Service Providers: We may share your information with third-party service providers who help us in operating, maintaining, and improving Lantern. These service providers are obligated to protect your information and use it solely for the purposes we specify.

3.2 Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are completely foolproof.

5. Your Choices

You can control and manage the information you provide to us. You may update or delete your personal information or uninstall the Lantern app at any time. Keep in mind that certain information is necessary for the app to function properly, and deleting it may affect your ability to use the app.

6. Changes to This Privacy Policy

We reserve the right to update and modify this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@lantern.is.

By using Lantern, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our app.